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3 Steps to Accessing Care


Insurance - Contact you insurer. Ask about your coverage and whether they have a network of preferred providers for you to use.


If you don't have insurance - Florida has treatment options for people without insurance coverage. There are 7 Managing Entities in Florida that help uninsured, underinsured, and indigent individuals access substance use and mental health services. Contact the Managing Entity in your area. You can also find local substance use and mental health services by county.


Review the websites of the providers and see if they have the 5 signs of quality treatment.


Call for an appointment. If they can’t see you or your family member within 48 hours, find another provider. One indicator of quality is the ability to get an appointment quickly. Many programs offer walk-in services. Look for programs that can get you or a family member into treatment quickly.

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